March 19, 2024
March 19, 2024
The practice continuous discovery is an excellent way to get regular feedback from your users and customers.
But getting started with the process—and embedding it into your product team’s regular cadence—might feel like a tall order.
Read through highlights from an interview with Aura Nelson, who spearheaded this initiative at KEEN. By the end, you’ll have a clear idea of where to start.
Make an effort to bring interdepartmental leaders into the fold and share what impact it will have over time.
Take a look at what’s working and what isn’t, then come up with solutions for improvement.
Consider alternative opinions and perceptions from users that could enhance your insights.
Implementing continuous discovery isn’t done overnight. It’s okay to start small and iterate.