Reach the right audience and uncover deeper insights, including how the team engaged Gen Z shoppers and used video screeners
Shift research from reactive support to a driver of strategy through shared goals, visibility, and alignment
Turn early exploration into clear product direction by informing roadmap decisions
Make research more collaborative through live observation, key moment tagging, and active stakeholder participation

Senior UX Researcher
@ Foot Locker

Director of Experience Design
@ Foot Locker

Senior Customer & Community Marketing Manager @ Dscout

Founder and CEO
@ Design Executive Council