dScout reveals how people experience products, services and everyday life.
Create your account and get started with 5 free scout-missions.
Pssst! Are you interested in becoming a scout? Right this way!
It all starts with a question...
Use dScout's website to design your missions.
A mission is a task that you'll have your scouts (AKA participants; users; shoppers) perform. Have scouts do things like show you their shopping process, create a diary of what they're up to, capture an inventory of their stuff, reflect on a given topic, etc... it all depends on the question(s) you want answered. Once you've finalized the details, it's time to add some scouts.
Invite your scouts to the party.
Just provide their names and emails, and dScout takes care of the rest. Once invited, scouts set up their account in the app, review your instructions, and get started!
Review and Launch
Take one last look. Typo-free? Happy with your questions? Click 'Launch' to notify your scouts and let the games begin.
- It all starts with a picture – Snippets always start with a picture.
- Next, a Title – Scouts enter a short title for their snippet.
- Geocoded and timestamped – See where and when the image was taken.
- Question Types – Scouts answer your questions with every snippet they submit. You can choose from open-ended text, multiple choice and/or single choice questions.
Scouts Submit Snippets
Scouts participate in missions by submitting snippets. Each snippet is a single post (kinda like a picture-based tweet on steroids), with missions typically asking for multiple snippets. Each snippet is composed of a picture taken by a scout, along with answers to a series of follow-up questions created by you.
You Make Sense of it All
Snippets flow into the website in real-time, allowing you and your team to read and monitor the mission as it's happening. Using dScout's built in analysis tools, quickly find patterns and themes across scouts and snippets. Yay technology!
And, you have brilliant insights. We just haven't invented an app for that yet.
dScout is used by hundreds of organizations including leading consultancies, advertising agencies, retailers, product manufacturers and technology companies.
There's no better way to get insight into people's mobile experiences with brands in both the physical and digital realm than with dScout.
Joy, Director of UX, consultancy
In a time where we're always challenged with time and money to do any type of user research, dScout is our only solution to rich and invaluable human insights that respect tight timelines and budgets.
Joe, Researcher, agency
Data collected using dScout is unique in its richness and authenticity. I highly recommend dScout to anyone conducting market or user research.
Sarah, Researcher, technology company
The value for the money is amazing.
Omar, Researcher, web company
dScout has been a true time saver! Instead of traveling all over the US to do ethnographic work, I use dScout to save our company money and get quick feedback from consumers in as little as 2 days!
Nicole, Researcher, technology company
dScout is flexible, easy to use and the participants seem more open and engaged than in traditional studies.
Catalina, UX Researcher, web company
We love dScout. It gives us a direct channel into the world of our users.
Michael, Insights, retailer
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